Condition of sale

Users who use the Services offered by this eCommerce site declare that they have read and accept the following general terms and conditions (as also requested prior to purchase).

Definitions of the Terms of Use can be found at the end of this page.

Owner of the site

FRANCESCO CASTAGNA
CORSO BERGAMO, 157 – 23900 LECCO (LC)
VAT NUMBER:03970420133
TAX CODE: CSTFNC96P04E507H
REA NUMBER LC-410452

General information

The Service is intended exclusively for persons of legal age under current legislation. Users who use this Service declare on the initial screen that they are of legal age. The User who makes the purchase declares and guarantees that the person who will receive the purchased products is of legal age.

Minimum order for purchase:

• minimum order for wine and beer bottles: a carton of 6 bottles, including mixed ones
• minimum order box: one box
• minimum order of liquor: one bottle

Shipping costs (Italy)

• the shipping cost is 10€
• free shipping over 80€

Shipping costs (Abroad)

• wine, beer, liquor: the shipping cost is  20€
• bag in box: the shipping cost is 20 euros for each box

Countries to which we ship

Germany, Austria, Spain, France, Monaco, Belgium, Holland, Luxembourg, Great Britain.

Delivery methods

• Those who choose pickup in store can collect the purchased product during the opening hours in the store chosen at the time of purchase. The customer will be contacted with an email as soon as the products purchased by him are available for collection.
• If the delivery is in the province of Lecco, the products will be delivered directly by the shop owners, to the address indicated in the order
• If the delivery is outside the province of Lecco, the products will be delivered by courier to the address indicated in the order.

No responsibility can be attributed to the seller in case of delay in the delivery of the order. Upon receipt of the goods, the customer will be required to check that the goods correspond to those ordered and that the product is intact and not altered. Any damage or discrepancy of the product must be immediately reported to the courier by putting a written control reserve. Once the Courier’s document has been signed, the customer will not be able to make any objection to the external characteristics of what has been delivered.

Right of withdrawal

The User has the right to withdraw from the contract without stating any reasons within 14 days of receipt. The withdrawal period expires on the 14th day after the day on which the User acquires physical possession of the goods.

Effects of withdrawal

-If the User withdraws from the contract, the payments he has made in favor of the Holder will be refunded, excluding shipping and delivery costs.

– Refunds will be made using the same means of payment as the one used by the User for the initial transaction, unless the User has expressly agreed otherwise; in any event, the User shall not incur any ancillary charges as a result of such a refund.

– The refund may be suspended until the physical receipt of the goods.

-The User is obliged to return the goods and deliver them to the Controller without delay and in any event within 14 days from the day on which he communicated his withdrawal from this contract.

– The costs of returning the goods shall be borne by the User.

– The User is responsible for the incorrect storage and decrease in value of the goods.

Limitations to the right of withdrawal on purchased goods

-Damaged products not reported in advance on the carrier’s delivery form will not be exchanged or refunded.

-In the event of a return, the User must place a copy of the delivery document received inside the packaging box.

The right of withdrawal does not apply to:

1- goods made to measure or clearly personalized;

2-products that, by their nature, are liable to deteriorate rapidly; products that    are not sealed and suitable for transport;

3-products that are not suitable to be returned for hygienic reasons or related to the protection of health;

4- products that have been opened and/or used even partially after delivery.

Legislative references

D. Legislative Decree 21/2014 – implementing Directive 2011/83/EU on consumer rights.

Warranty

If the product is defective and unsuitable for consumption, the customer must notify the seller of this within 60 days of receipt, either by e-mail or by calling customer service. The seller will, after verification of this defect, send another identical product as a replacement, or possibly terminate the contract.

Applicable law and competent court

These Terms and all disputes relating to the performance, interpretation and validity of the agreement shall be subject to the law, state jurisdiction and exclusive competence of the court of the place where the Holder is established.

Product features

-Prices, descriptions or availabilitỳ of the products displayed are subject to change without notice.

-The photos included on the site are indicative (they do not constitute a guarantee of product quality) and may differ from those in use at the time by the manufacturer.

-For all products, the responsibility of the manufacturer/distributor guarantees the truthfulness of what is indicated on the packaging label.

All the wines offered contain added sulphites according to the terms of law (EC) No 606/2009 (except for products labeled “without added sulphites” which only contain sulphites developed naturally during fermentation).

User registration

In order to be able to use the Service or part of it, Users must register by providing, truthfully and completely, all the data requested in the relevant registration form and fully accept the Privacy policy and these general conditions in the relevant section of this website.

Users are responsible for safeguarding their access credentials, protecting them and not disclosing them.

Delete user account

The Owner reserves the right to suspend or terminate the User’s account at any time and without prior notice in the event of a break of these terms.

In addition, registered Users may deactivate their accounts, request their cancellation or stop using the Service at any time, through the appropriate Section on the site.

Privacy Policy

For information on the use of Personal Data, Users should refer to the Policy set out in the relevant section of the website.